Privacy and Cookie Policy

Last updated: 12 October 2026

This policy explains what personal data Condocity collects through condocitydxb.com, why, and what choices you have. Condocity, 19th Floor, Burj Gate, Downtown Dubai, United Arab Emirates, is responsible for this data. Questions? Email info@condocityhomes.com.

What we collect

Contact and projection forms. Your name, email, phone number (optional) and what you write to us, or for owners your building, number of bedrooms and email.
Bookings. When you check availability or book, your dates and number of guests are sent to our booking system, Guesty. Bookings and payments are handled by Guesty on its own pages, under its own privacy policy.
Calls. If you book a call with us, Calendly processes your name, email and the time you pick.
WhatsApp. If you message us on WhatsApp, WhatsApp processes that conversation under its own terms.
Website use. With your consent, Google Analytics measures how the website is used, such as pages viewed and buttons clicked. We do not use this to identify you.

Why we use it

To answer your questions, to prepare an income projection when you ask for one, to arrange and support your stay, and to improve the website. We do not sell your personal data.

Who processes it for us

Netlify (website hosting and forms), Guesty (bookings), Calendly (call scheduling) and Google (Tag Manager and Analytics). Some of these services store data outside the UAE.

Cookies

We use cookies and similar technology for two purposes:

Necessary. To remember your cookie choice. This is stored in your browser.
Analytics. Google Analytics cookies, to count visits and see which pages work. Visitors from the European Economic Area, the United Kingdom and Switzerland are only measured after they accept. You can decline or change your choice at any time with cookie settings.

We do not use advertising cookies at the moment. If that changes, we will ask for your consent first.

How long we keep it

Form messages are kept as long as needed to handle your question or projection and any follow-up, and are then deleted. Google Analytics keeps detailed usage data for 2 months; after that only totals remain, which cannot be linked to you.

Your rights

You can ask to see, correct or delete the personal data we hold about you, or object to its use. Email info@condocityhomes.com and we will reply within 30 days.