Owner questions

Good to know

The most common questions from owners considering Condocity. Anything we have not covered, we are happy to walk you through on a call.

Getting started

The basics of working together

What kind of properties do you take on?

We focus on quality residences in prime Dubai locations that suit a premium short-stay positioning, typically Downtown, Marina, JBR, Palm Jumeirah and Business Bay. The best way to know is a quick call where we assess your specific property.

Do I keep control of my property?

Yes. You remain the owner throughout. We manage the day-to-day hosting on your behalf and keep you informed with regular, transparent reporting. You can use the property yourself with reasonable notice.

Do I need to be in Dubai to work with you?

No. Many of our owners live outside the UAE. We handle every step on the ground and communicate at your preferred frequency, in your timezone.

How long is the management agreement?

We work on a clear, fixed term so both sides know where they stand. The exact terms, including notice periods, are walked through during onboarding so there are no surprises.

Set-up and styling

Turning your home into a Condocity

Who covers furnishing and styling?

We design the theme and manage the styling so your home stands out. We will discuss the set-up scope and any investment clearly upfront, before anything begins, so you can decide with full visibility.

Can I choose the theme of my home?

We propose a theme that matches the building, location and target guest profile. Owners give input throughout, and the final direction is signed off by you before any work starts.

What if my home is already furnished?

We assess what works and what does not for short-stay performance, then propose what to keep, refresh or replace. Many owners only need a curated refresh, not a full re-furnish.

How long does the set-up take?

From sign-off to live listing usually takes a few weeks, depending on scope. We share a clear timeline upfront and keep you updated as milestones are hit.

Revenue and reporting

How you get paid, and what you see

How and when do I get paid?

You receive your returns on a clear, agreed schedule alongside reporting that shows occupancy, rates and performance. We confirm the exact cadence and method during onboarding.

What does the management fee include?

A single transparent fee that covers full management, hosting, dynamic pricing, multi-channel listings, guest support and operational oversight. We walk through what is and is not included on our first call.

What reporting will I receive?

A monthly statement with occupancy, average daily rate, gross revenue, fees and payout, plus any specific KPI you want tracked. No black boxes.

What happens in slower seasons?

We adjust pricing, length-of-stay rules and platform mix dynamically to protect revenue and occupancy. Our portfolio averages 90% occupancy, well above the Dubai market average.

Question we did not answer?

Send a quick message or jump on a call. We are happy to walk through your specific property and situation.

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